Terms of Service

These Terms of Service (“Terms”) govern your use of the Dojo Labs website (dojolabs.co) and, together with the written scope we send you before work starts, the fixes, sprints and retainers we provide. By using the website or engaging our services, you agree to these Terms. If you are entering into an engagement on behalf of a company, you confirm you have the authority to bind that company.

Dojo Labs helps founders ship and sell software they built with AI. We sell three kinds of work: fixed-price fixes (the Ship lane for problems in the product, the Sell lane for problems in the market), the First 50 Customers Sprint, and the Growth & GEO Retainer. Each fix has a public price and a capped scope. Before any work starts we send a short written scope that names the problem, what we will deliver, and the price; that scope, together with these Terms, is the agreement. If after the intake we decide the problem is not one we fix, we say so and nothing is charged.

• The price of a fix is the price shown on the pricing page when you accept the scope. It is invoiced in full before work starts, and work does not begin until it is received.
• Once work on a fix has started, the fee is non-refundable, except where we stop because the problem turns out to be outside the agreed scope, in which case we refund the unused portion.
• The First 50 Customers Sprint is priced per sprint and renews only if you choose to renew.
• The Growth & GEO Retainer is billed monthly in advance and runs month-to-month. Either party may cancel with 30 days written notice.
• Prices are quoted in US dollars and exclude any taxes that apply in your country.

Fees charged by third parties in the course of a fix (for example platform verification fees, payment-provider setup, domain or hosting charges, or API usage on your accounts) are paid by you on your own accounts and are not included in our price unless the written scope says otherwise. We tell you before we do anything that incurs one.

• You own everything we deliver: the code committed to your repository, the configuration on your accounts, the documents, and the outreach material written for you.
• All third-party accounts, API keys and platform apps are held in your name. We work inside them and hand access back when the fix is done.
• Dojo Labs retains ownership of its reusable internal frameworks, tooling, checklists and know-how used to do the work.
• Nothing we deliver depends on Dojo Labs to keep working after the engagement ends.

The scope of a fix is the written scope you accepted, and it is capped: the price covers that problem and nothing else. If we find a second problem while working, we tell you and quote it separately. Changes to scope require written agreement from both parties. Work outside the agreed scope is quoted as a new fix.

• Give us the access the written scope lists (repository, hosting, platform developer accounts, analytics) and answer questions while the fix is in progress.
• Review anything customer-facing before it goes live: outreach we write for you, listings, submissions to platforms, and changes to your checkout.
• Retain responsibility for legal and regulatory compliance applicable to your business, including CAN-SPAM, GDPR, platform policies, and consumer-protection rules for any outbound communication, pricing or refund policy we implement under your direction.

Our deliverables are produced with the assistance of AI systems, and the products we fix were usually built with them. Use of AI is disclosed in deliverables in line with current industry standards. AI outputs can contain errors, which is why every fix ends with a check against your real cases before we call it done.

We do each fix with reasonable skill and care, and if something we delivered breaks within 30 days of handover because of our work, we fix it at no charge. We cannot guarantee decisions made by third parties such as app reviewers, payment providers, ad networks or search engines; our scope is doing everything on your side correctly. Except as expressly stated, the website and services are provided “as is” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law, Dojo Labs’ total liability arising out of or related to an engagement is capped at the fees you paid us in the 3 months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, or consequential damages, including lost profits or lost data.

Either party may terminate for material breach if the breach is not cured within 15 days of written notice. On termination, you keep everything you own under Section 5, we invoice for work performed up to the termination date, and any prepaid retainer covering periods after termination is refunded pro rata.

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Wyoming.

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last Updated” date, and changes to an active engagement's commercial terms require written agreement from both parties.

Questions about these Terms? Contact us:

• Email: hey@dojolabs.co
• Location: Wyoming, United States
• Website: dojolabs.co